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Guiding You Through Every Glow

Find answers to common questions about our candles, care, and orders, all in one peaceful place.

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What makes Byron Candle Co. candles unique?

Byron Candle Co. candles are designed to be created, not just burned. Our refillable candle system lets you pour, style and refresh your candle using clean-burning pearled wax, so you can reuse your vessel again and again instead of throwing it away.

Inspired by Byron Bay’s relaxed, creative lifestyle, our candles are made for conscious homes that value sustainability, creativity and beautiful luxe everyday rituals.

Are the candles refillable?

Yes. All Byron Candle Co. candles are designed to be fully refillable. Simply top up your vessel with our pearled wax and insert a new wick to create a fresh candle, so you can reuse your container again and again instead of throwing it away.

What type of wax do you use?

We use high-quality, clean-burning pearled wax made from plant-based materials, including sustainably sourced RSPO-certified palm wax. This ensures a clean, long-lasting burn while supporting more responsible and sustainable palm production. Our wax is designed to be easily refilled, so you can refresh your candle and reuse your vessel again and again.

Are the candles scented or unscented?

Our candles are currently offered in an unscented option, allowing you to enjoy a clean, natural candlelight experience that suits any space without overpowering fragrances. This also makes them perfect for homes sensitive to scents or for pairing with your own preferred aromas or rituals.

Can I use my own vessel for the pearled wax?

Yes. Our pearled wax candles can be used in your own heat-safe vessel. Simply add the wax, insert a wick, and create your candle in a container that suits your space and style.

 

We recommend using a stable, heat-safe container and keeping appropriate distance between the wick and the vessel edges for safe burning.

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